Mobile phone Oyster payment system

Transport for London have announced this week, that London Underground are ready to launch a system to enable passengers to pay for their train journeys with a mobile phone. The system would initially be launched with handset manufacturer Nokia and phone network O2, but would almost certainly extend to other mobile makes and networks.

This inevitable step follows the launch of the Oyster contactcard payment system, and last month's launch of a combined credit card and Oyster card from Barclaycard.

Over 50% of all phones sold in Japan have the embedded RFID chips that enable this technology. Contactless payment by mobile phones is set to become part of everyday life.

At IncentiveDirect, we believe that the future of incentives are mobile and connected, combinining the freedom of choice of vouchers, with the communication and reporting features that a mobile, online solution can offer. We continue to monitor developments in this sector, and evaluate tools and technologies.


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Incentives can build trust in mobile workforce

How much would you value not having to do a 2-hour round-trip commute to work?

Flexible working practices are gaining ground as the means of improving employees work-life balance and improving staff retention. Mobile telecommunications and cheaper laptop computers mean that knowledge workers no longer need to be chained to a desk.

But a study by the UK's City & Guilds and Institute of Leadership & Management has concluded that many managers are suspicious of employees working from home.

As reported in Management Issues, managers may outwardly support more flexible working patterns:

"but scratch the surface and managers remain deeply unhappy about letting employees out of their sight, much preferring to manage a team that is physically sat there in front of them.

The research has found that, while nine out of 10 managers said they trusted remote workers and three quarters recognised they were more productive, a significant minority admitted they were still unable to break their old-fashioned "presenteeism" management style.

This was despite the fact that new technology was making remote working a much more viable option."

As we have previously asserted, work is not somewhere you go, it's something you do. Attempting to enforce mid-20th Century working practices based on Taylorist time-management principles is doomed to fail.

The old image of the 'helicopter' boss, hovering demonically over his staff, will give way to a more enlightened, assertive boss, using communication technologies positively to monitor performance and productivity, and engage with staff.

Incentives are an essential part of the new work ecomony, rewarding productivity, encouraging proactive behaviours, and helping staff set their own goals. Online systems such as iD-points can operate seamlessly across a distributed organisation, wherever it's staff may be.

But these systems can also to build an element of community amongst users. Using the news feature to announce winners of monthly performance awards, for instance, is a good way to highlight the success stories of the company, and to emphasise a shared endeavour.

In 50 years time, the idea of a corporate office building may be as alien as a Victorian workhouse is to us today. The rules of engagement between staff and employers are changing. Heads-up companies will plan to promote self-sufficiency, look to hire self-motivated staff, and inspire them further with well structured, tactical incentive campaigns.

Remember, iD-points can be spent on IT equipment for that tricked out home office!


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